Police Department - Administrative Services Bureau
Police Technology Services
The Police Technology Services (PTS) unit is staffed with four positions. The largest and most important function of the unit is to keep the data systems for the Des Moines Police Department and Public Safety Communications operating and functioning at a high level of efficiency. Each staff position has specific responsibilities related to:
- The Computer Aided Dispatch System (CAD)
- The Records Management System (RMS)
- The Mobile Data System
- User Desktop Support
- Technology Management
- New Technology Analysis
These tasks require daily maintenance, monitoring and performance analysis. Additionally a key component is periodic upgrades of both hardware and software.
Additional responsibilities of the unit include:
- Establishing and managing computer system protocols necessary for connecting the Police Department's computer applications to outside agencies
- Technical support of public safety software applications unique to the department in 11 locations around the city
- Extracting data from police case reports and reporting to the National Incident Based Reporting System (NIBERS)
This page was last updated: December 3, 2007

City of Des Moines, Iowa
Police Department
- 25 East First Street
- Des Moines, Iowa 50309
- E-mail: Information Center
- Web Site: http://www.dmgov.org
