Contact Information

  • Aviation

  • Craig Smith, Director

    (515) 256-5100

  • Administration

    (515) 256-5100

  • TDY

    (515) 256-5111

  • Building

    (515) 256-5070

  • Field

    (515) 256-5060

  • Operations

    (515) 256-5000

  • Marketing

    (515) 256-5150
  • City Clerk

  • Diane Rauh, City Clerk

    (515) 283-4209

  • Agenda Items/Council Records

    (515) 283-4209

  • Business Licenses (Permits)

    (515) 283-4233

  • Cat/Dog Licenses

    (515) 283-4209

  • Parking Violations

    (515) 283-4125

  • Street User Permits

    (515) 283-4233

  • Voter Registration

    (515) 283-4209
  • City Manager

  • Richard Clark, City Manager

    (515) 283-4141

  • Administration

    (515) 283-4141

  • CMO Fax

    (515) 237-1300

  • Economic Development

    (515) 283-4004

  • Information Center

    (515) 283-4500

  • Public Information Office

    (515) 283-4795
  • Human Resources

  • Tom Turner, Director

    (515) 283-4213

  • Administration

    (515) 283-4213

  • Affirmative Action

    (515) 237-1356

  • Personnel

    (515) 283-4213

  • Safety & Training

    (515) 283-4213

  • Workers Compensation

    (515) 283-4916
  • Community Development

  • Larry Hulse, Director

    (515) 283-4182

  • Administration

    (515) 283-4182

  • Community Services Division

    (515) 283-4180

  • Community Action Agency

    (515) 283-4180

  • Energy Assistance

    (515) 283-4793

  • Neighborhood Site Offices

  • Forest

    (515) 248-6216

  • Four Mile

    (515) 248-6211

  • Logan

    (515) 248-6212

  • Pioneer-Columbus

    (515) 248-6214

  • Southeast

    (515) 248-6215

  • Neighborhood Conservation Services Division

    (515) 283-4182

  • Housing Rehabilitation Service

    (515) 283-4182

  • Neighborhood Inspections

    (515) 283-4046

  • Billing Information (Cleanups)

    (515) 283-4046

  • Complaints (Premise/Nuisance)

    (515) 283-4046

  • Health Code Violations

    (515) 283-4997

  • Rats & Mosquitoes

    (515) 283-4997

  • Rental Inspection

    (515) 283-4046

  • Vacant Residential Complaints

    (515) 283-4046

  • Zoning Enforcement

    (515) 283-4207

  • Zoning Board of Adjustment

    (515) 283-4192

  • Permit & Development Center

    (515) 283-4200

  • Building Inspection

    (515) 283-4217

  • Certificate of Occupancy

    (515) 283-4751

  • Electrical Inspection

    (515) 283-4925

  • Mechanical Inspection

    (515) 283-4946

  • Plumbing Inspection

    (515) 283-4961

  • Permits

    (515) 283-4200

  • Tax Abatement

    (515) 283-4751

  • Zoning Enforcement

    (515) 283-4225

  • Planning & Urban Design

    (515) 283-4182

  • Historic District Commission

    (515) 283-4192

  • Architectural Advisory

    (515) 283-4754

  • Neighborhood Planning

    (515) 283-4150
  • Credit Unions

  • Des Moines Metro

  • Office

    (515) 283-4195

  • Fax

    (515) 284-2677

  • ILH Branch

    (515) 263-5651

  • Fire

    (515) 288-2521

  • Police

    (515) 243-2677
  • Engineering

  • Jeb Brewer, City Engineer

    (515) 283-4920

  • Administration

    (515) 283-4108

  • Assessments

    (515) 283-4748

  • Assessment Subsidy

    (515) 283-4574

  • Contracts & Bidding Documents

    (515) 283-4005

  • Construction Inspection

    (515) 237-1619

  • Demolitions

    (515) 283-4537

  • Design

    (515) 283-4931

  • FAX

    (515) 283-4112

  • Graphics

    (515) 283-4117

  • Graphic Systems

    (515) 283-4052

  • ICA Administration

    (515) 283-4591

  • Land Records

    (515) 283-4910

  • Right-Of-Way

    (515) 283-4561

  • Sidewalk Inspections

    (515) 283-4536

  • Survey

    (515) 283-4050

  • Traffic & Transportation

  • Administration

    (515) 283-4973

  • FAX

    (515) 237-1640

  • Meter Repairs

    (515) 283-4928

  • Parking

    (515) 283-4973

  • Signal Shop

    (515) 263-8704

  • Street Lighting

    (515) 283-4973
  • Wastewater Reclamation Authority

  • Administration

    (515) 283-4591

  • Wastewater Reclamation Facility

    (515) 323-8000

  • Wastewater Systems

    (515) 283-4586
  • Equipment Maintenance Center

  • Manager's Office

    (515) 323-8998

  • Administration

    (515) 323-8998
  • Finance

  • Allen McKinley, Director

    (515) 283-4921

  • Accounting

    (515) 283-4040

  • Administration

    (515) 283-4921

  • Employee Benefits

    (515) 237-1603

  • Payroll

    (515) 283-4064

  • Finance Fax

    (515) 237-1670

  • Print Shop

    (515) 283-4059

  • Courier

    (515) 237-1577

  • Mail Room

    (515) 237-1577

  • Purchasing

    (515) 283-4228

  • Purchasing Fax

    (515) 237-1668

  • Research & Budget

    (515) 283-4221

  • Risk Management

    (515) 283-4119

  • Treasurer

    (515) 283-4140
  • Fire

  • John F. TeKippie, Fire Chief

    (515) 283-4237

  • Administration

    (515) 283-4237

  • Ambulance Billing (Team 2 Billing)

    (515) 221-3449

  • Emergency

    911

  • Emergency Medical Services

    (515) 283-4929

  • Fire Investigation

    (515) 283-4960

  • Fire Marshall

    (515) 283-4240

  • Fire Prevention Bureau

    (515) 283-4240

  • Hazardous Materials

    (515) 283-4768

  • Maintenance

    (515) 283-4241

  • Special Operations

    (515) 283-4768

  • Systems & Project Management

    (515) 237-1341

  • Training & Safety

    (515) 283-4092
  • Housing Services

  • Chris Johansen, Director

    (515) 323-8950

  • CDBG(Community Development Block Grants)

    (515) 237-1384

  • Enterprise Community

    (515) 283-4151

  • Homeless Assistance

    (515) 283-4587

  • Maintenance

    (515) 323-8950

  • Owned-Housing

    (515) 323-8950

  • Section 8

    (515) 323-8950
  • Human Rights

  • Rudy Simms, Director

    (515) 283-4284
  • Information Technology

  • Mike Matthes, Director

    (515) 283-4060
  • Library

  • Saul Amdursky, Director

    (515) 283-4798

  • Administration

    (515) 283-4798

  • Branch Libraries

    (515) 283-4152

  • East Side

    2559 Hubbell

  • Forest Avenue

    1326 Forest

  • Franklin Avenue

    5000 Franklin

  • North

    3516 5th Avenue

  • South Side

    1111 Porter
  • Mayor and Council

  • Frank Cownie, Mayor

    (515) 283-4944

  • City Council Members

    (515) 283-4944

  • Ward I

    Halley Griess

  • Ward II

    Robert L. (Bob) Mahaffey

  • Ward III

    Chrstine Hensley

  • Ward IV

    Brian Meyer

  • At-Large

    Skip Moore

  • At-Large

    Chris Coleman

  • Secretary

    (515) 237-1361
  • Park and Recreation

  • Don Tripp, Director

    (515) 237-1386

  • Administration

    (515) 237-1386

  • Blank Park Zoo

    (515) 285-4722

  • Education Office

    (515) 974-2550

  • Events Office

    (515) 974-2533

  • Guest Services and Private Events

    (515) 974-2504

  • Botanical Center - Office

    (515) 323-6290
  • Cemeteries

  • Glendale

    (515) 248-6320

  • Laurel Hill

    (515) 248-6325

  • Woodland

    (515) 248-6320
  • Community Centers

  • Four Mile

    (515) 248-6310

  • Pioneer-Columbus

    (515) 248-6312

  • Fax

    (515) 237-1407
  • Golf Courses

  • Blank

    (515) 248-6300

  • Grand View

    (515) 248-6301

  • Waveland Clubhouse

    (515) 248-6302

  • Greenhouse

    (515) 248-6340

  • Park Board

    (515) 237-1386

  • Park Maintenance

    (515) 237-1386

  • Park Shelter Reservations

    (515) 237-1386

  • Leisure Sports

    (515)248-6310

  • Parks Shop

    (515) 263-8710

  • Recreation Programs

    (515) 248-6316

  • Sports Hotline (Rain Outs)

    (515) 256-2434
  • Police

  • Judy Bradshaw, Police Chief

    (515) 283-4800

  • Administration

    (515) 283-4800

  • Non-Emergency Number

    (515) 283-4811
  • Administrative Services Bureau

  • Major

    (515) 283-4135

  • Communications Unit

    (515) 283-4826

  • Crime Prevention

    (515) 242-2677

  • Detention

    (515) 283-4841

  • Information Commander

    (515) 283-4881

  • Media Information Officer

    (515) 283-4084

  • Personnel & Training

    (515) 323-8350

  • Police Information

    (515) 283-4824

  • Police Technology Unit

    (515) 237-1500

  • Records Unit

    (515) 283-4896

  • Telephone Report Unit

    (515) 283-4771

  • Chief Union Steward

    (515) 237-1544

  • Credit Union

    (515) 243-2677
  • Detective Bureau

  • Major

    (515) 283-4864

  • Crimes Against Persons

    (515) 283-4868

  • Crimes Against Property

    (515) 283-4865

  • Domestic Abuse Response Team

    (515) 283-4864

  • Identification

    (515) 283-4804

  • Intelligence

    (515) 283-4827

  • Major Crime Victim Resource Officer

    (515) 283-4864

  • Sex Abuse/Child Trauma

    (515) 283-4832

  • Special Assignments

    (515) 283-4821
  • Inspectional Services Bureau

  • Major

    (515) 283-4816

  • Office of Professional Standards

    (515) 283-4816

  • Vice/Narcotics Section

    (515) 283-4883

  • Property Management

    (515) 283-4950

  • Police Legal Advisor

    (515) 283-4800

  • Research & Development

    (515) 283-4884

  • Radio Maintance

    (515) 283-4936
  • Patrol Services Bureau

  • Major

    (515) 283-4836

  • Accident Investigation

    (515) 271-4650

  • Animal Shelter

    (515) 248-6050

  • Headquarters

    (515) 283-4836

  • HONRA (Hispanic Outreach)

    (515) 237-1531

  • Meter Checkers

    (515) 248-6070

  • NBSD (Neighborhood Based Service Delivery)

    (515) 237-1583

  • School Resource Officers

    (515) 323-5325

  • Traffic Unit

    (515) 271-4650
  • Homeland Security Bureau

  • Headquarters

    (515) 248-6060

  • Bomb Squad

    (515) 283-4232

  • Metro S.T.A.R.

    (515) 248-6060

  • Airport

    (515) 256-5020
  • Public Works

  • William Stowe, Director

    (515) 283-4276

  • 24 Hour Call Center

    (515) 283-4950

  • Administration

    (515) 283-4276

  • Forestry

    (515) 283-4950

  • Recycling

    (515) 283-4950

  • Sewer Maintenance

    (515) 283-4950

  • Sidewalk Maintenance

    (515) 283-4950

  • Snow Removal

    (515) 283-4950

  • Solid Waste Collection

    (515) 283-4950

  • Street Cleaning

    (515) 283-4950

  • Street Excavation

    (515) 283-4950

  • Street Maintenance

    (515) 283-4950

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